{"id":1136,"date":"2024-08-19T10:21:11","date_gmt":"2024-08-19T10:21:11","guid":{"rendered":"https:\/\/dev.solutii-it.ro\/?page_id=1136"},"modified":"2024-08-19T10:22:36","modified_gmt":"2024-08-19T10:22:36","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/dev.solutii-it.ro\/?page_id=1136","title":{"rendered":"Politica de retur"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1136\" class=\"elementor elementor-1136\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b756748 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b756748\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fa88308\" data-id=\"fa88308\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12336bf7 elementor-widget elementor-widget-text-editor\" data-id=\"12336bf7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Conform O.U.G. 34\/2014, returul produselor pentru persoanele fizice se realizeaz\u0103 \u00een 14 zile calendaristice de la livrarea coletului c\u0103tre client, acesta fiind obligat s\u0103 informeze furnizorul, SC PRO Util Expert S.R.L., c\u0103 inten\u021bioneaz\u0103 s\u0103 fac\u0103 retur anumite produse.<\/p><p>Nu se admit retururi pentru produsele livrate din stoc, care dep\u0103\u0219esc termenul de 14 zile de la primirea coletului.<\/p><p>Clientul trebuie s\u0103 se asigure c\u0103 ambaleaz\u0103 corespunz\u0103tor produsele returnate pentru a nu se deteriora \u00een timpul transportului, \u0219i s\u0103 transmit\u0103 V\u00e2nz\u0103torului la adresa de email office@proutilexpert.ro, \u00een prealabil, urm\u0103toarele informa\u021bii:<\/p><ul><li>Num\u0103rul facturii;<\/li><li>Reperul sau reperele ce trebuie returnate.<\/li><\/ul><p>V\u00e2nz\u0103torul va r\u0103spunde la solicitarea returului \u0219i, dup\u0103 ce \u00ee\u0219i ofer\u0103 acordul \u00een scris, Clientul poate trimite returul, suport\u00e2nd costurile de transport c\u0103tre SC PRO Util Expert S.R.L.<\/p><p>Nu se admite retur la piesele\/produsele (cu excep\u021bia celor cu termen de garan\u021bie), care:<\/p><p>a) Au ambalajul original deteriorat, murdar etc. \u0219i nu mai pot fi folosite cu scopul v\u00e2nz\u0103rii;<\/p><p>b) Au urme de montaj, lovituri, zg\u00e2rieturi sau \u0219ocuri mecanice\/electrice;<\/p><p>c) Nu sunt \u00een starea original\u0103 sau au fost efectuate interven\u021bii neautorizate asupra piesei\/produsului;<\/p><p>d) Nu se admit retururi pentru piesele\/produsele furnizate la comanda special\u0103 (produsul nu face parte din stocul uzual al v\u00e2nz\u0103torului sau produsul a fost creat dup\u0103 specifica\u021biile clientului);<\/p><p>e) Piesa\/produsul reprezint\u0103 o component\u0103 electric\u0103 sau electronic\u0103. \u00cen func\u021bie de situa\u021bie, V\u00e2nz\u0103torul poate emite o factur\u0103 cu anumite taxe, precum taxe de ambalare \u0219i logistic\u0103 \u0219i taxe pentru aducerea produsului la conformitate. Acestea pot varia \u00eentre 15-40% din valoarea produsului returnat.<\/p><p>Returnarea banilor se va procesa \u00een termen de 14 zile calendaristice de la primirea returului.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conform O.U.G. 34\/2014, returul produselor pentru persoanele fizice se realizeaz\u0103 \u00een 14 zile calendaristice de la livrarea coletului c\u0103tre client, acesta fiind obligat s\u0103 informeze furnizorul, SC PRO Util Expert [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-1136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=\/wp\/v2\/pages\/1136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1136"}],"version-history":[{"count":4,"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=\/wp\/v2\/pages\/1136\/revisions"}],"predecessor-version":[{"id":1140,"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=\/wp\/v2\/pages\/1136\/revisions\/1140"}],"wp:attachment":[{"href":"https:\/\/dev.solutii-it.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}